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How will the healthcare industry evolve after the 2.0 tsunami has crashed? What will be the true impact of the digital revolution on healthcare, and what opportunities are out there to exploit? The relationship between patients and doctors, hospitals, healthcare providers, but also drug companies is changing at light speed pace because of the digital revolution. But that is about to change, drastically. The healthcare industry has always been the industry that has been difficult to change because the proximity between supply and demand for healthcare has been highly regulated and controlled. Where are we heading? What are the right choices? How will banks and insurance companies cope with the 2.0 generation, and how will financial institutions cope to survive and flourish in the digital future?

Today, the very foundations of the financial markets are being affected by the digitisation of society. Maybe the financial services markets actually started a great deal of the digital revolutionary shift by promoting home-banking and phone-banking in the eighties. No industry is more affected by the impact of the digital revolution than the financial services markets.

Digital revolution on Financial Services Markets.

What will the digital society look like, how will the digital natives act, think and live? And above all, how can us ‘digital immigrants’ learn to live in a truly digital society? We’ve done CRM, we’ve done e-Business, we’ve integrated all, but are we really delivering value to customers? What are the new challenges in bringing value to customer intimacy, how can we get even closer to building long-term relationships with customers in the future? A trip to the future of things to come in the value chain towards the customer. Technology has been transforming our lives. How can companies embrace this new web 2.0 revolution, what’s different, and how can we learn from our previous mistakes to make the right choices in this new, faster than ever, web 2.0 world?

With the abundance of bandwidth, the advent of new devices (from the ubiquitous blackberry to interactive digital television), the emergence of strong new players (such as Google), the world suddenly seems to be experiencing the internet years all over again. Most of the wild ideas that were criticized during the internet hype are back, and stronger than ever. However, 5 years after the crash, the internet is more alive than ever before. Hinssen’s keynote speeches elaborate on various topics in the field of Technology: trends impact of Web 2.0 and subsequent stages in this digital revolution IT organizations of the future and the changing role of CIOs and IT professionals IT marketing and communications the relationship between CFO and CIO and how HRM could be a major partner in the fusion process of IT in the business.Īfter the turbulent internet years, the collapse of the dot.com bubble was ear-deafening.

More generally, Peter reflects on technology as a major driver of change, particularly in business innovation but also in society at large. Over the past few years he has given more than 700 readings to a wide variety of audiences.įull of enthusiasm he captivates his audience with highly convincing speeches concerning the most important evolutions in the world of IT and business IT Fusion. Peter Hinssen is a much sought-after speaker for congresses, conferences and symposia. Peter is a passionate keynote speaker frequently welcomed at Global CIO forum and conferences around the world. He lectures on IT Strategy at various business schools in Europe such as London Business School (UK), TiasNimbas Business School (Netherlands) and Vlerick Management School (Belgium). He develops executive education workshops and awareness sessions to bridge business challenges with IT solutions, and to leverage the innovation potential of IT.

Peter is currently involved as a coach to executives to develop future innovation perspectives, and is a board advisor on subjects related to innovation and IT. In the Nineties, Peter Hinssen was founder and CEO at e-COM Interactive, a leading Internet consultancy firm, where he implemented some of the first large-scale Internet and e-commerce projects in Europe. An entrepreneur, lecturer and writer, he is also the former chairman of Porthus and has been an Entrepreneur in Residence with McKinsey & Company. Peter Hinssen is co-founder of Across Group and CEO of Across Technology. Peter collaborates with organizations in the areas of IT Strategy, Transformation, Fusion and Coaching, in Europe as well as in North America. His focus is on the consumer adoption of technology, on the impact of the networked digital society, and on the Fusion between Business and IT. Peter Hinssen is one of Europe’s esteemed thought leaders in the field of technology and its impact on business life and society.

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